Warning about possible waterline scam - Cincinnati News, Weather, Sports from FOX19 NOW-WXIX

Warning about possible waterline scam

By Kimberly Holmes – bio | email

LOVELAND, OH (FOX19)  - Loveland resident James Gibson said Monday's mail made him take a second look.

"It more or less looks like a bill that I owe," Gibson said.

The letterhead looks legit. The company called "Home Service" asks for payment for maintenance and repair of Gibson's water line, but Gibson said something didn't feel right. Fortunately, he kept reading and started digging.

"We called the Warren County Water Department, and they said they didn't know anything about it," Gibson said.

And Gibson wasn't alone. County authorities from across the Tri-State said residents have been calling all week with the same question.

"When we look at our records, we have less than one-percent of customers per year experience a service line problem on the part they're responsible for," said Connie Roesch of Greater Cincinnati Water Works.

The misleading "bill" was actually a solicitation for insurance coverage from Home service.

"You have to be very, very careful," said Jocile Ehrlich, President and CEO of the Cincinnati Better Business Bureau. "This is a solicitation. No government involved. You are not required to purchase this service."

Ehrlich also warns that you should always take a second look. The letter also shows the Better Business Bureau's (BBB) seal.

"This company is not accredited by the BBB," said Ehrlich. "This solicitation is being reviewed in Miami, Florida where the company is headquartered."

Gibson said he's trying to spread the word to make sure no one falls for what looks like a scam.

"It kind of concerns me because of a lot of the elderly people in the area, even some of the neighbors I talked to, they thought it was a bill," Gibson said. "They thought it was something they had to pay."

The Better Business Bureau said before you buy any service, you need to research the company and the plan.

 

Copyright 2010 WXIX-TV and Raycom Media. All Rights Reserved.

  • FOX19 HeadlinesMore>>

  • 'Papa! Papa!' Audio of children stokes rage over separation

    'Papa! Papa!' Audio of children stokes rage over separation

    Tuesday, June 19 2018 1:20 AM EDT2018-06-19 05:20:32 GMT
    Tuesday, June 19 2018 2:15 PM EDT2018-06-19 18:15:42 GMT
    (U.S. Customs and Border Protection's Rio Grande Valley Sector via AP). In this photo provided by U.S. Customs and Border Protection, a U.S. Border Patrol agent watches as people who've been taken into custody related to cases of illegal entry into the...(U.S. Customs and Border Protection's Rio Grande Valley Sector via AP). In this photo provided by U.S. Customs and Border Protection, a U.S. Border Patrol agent watches as people who've been taken into custody related to cases of illegal entry into the...
    An audio recording that appears to capture the heartbreaking cries of small Spanish-speaking children being processed by U.S. officials stoked the uproar over the policy of separating immigrant children from their...Full Story >
    An audio recording that appears to capture the heartbreaking cries of small Spanish-speaking children being processed by U.S. officials stoked the uproar over the policy of separating immigrant children from their parents.Full Story >
  • S. Korea: Joint US drills suspended to aid talks with North

    S. Korea: Joint US drills suspended to aid talks with North

    Tuesday, June 19 2018 1:50 AM EDT2018-06-19 05:50:33 GMT
    Tuesday, June 19 2018 2:14 PM EDT2018-06-19 18:14:39 GMT
    (AP Photo/Ahn Young-joon). A photo showing U.S. President Donald Trump and North Korean leader Kim Jong Un is displayed as a member of People's Democratic Party stands to oppose military exercises between the United States and South Korea near the U.S....(AP Photo/Ahn Young-joon). A photo showing U.S. President Donald Trump and North Korean leader Kim Jong Un is displayed as a member of People's Democratic Party stands to oppose military exercises between the United States and South Korea near the U.S....

    South Korea says a joint military exercise scheduled with the U.S. has been suspended to support ongoing talks both countries have with North Korea.

    Full Story >

    South Korea says a joint military exercise scheduled with the U.S. has been suspended to support ongoing talks both countries have with North Korea.

    Full Story >
  • In tit-for-tat, Trump threatens more tariffs against China

    In tit-for-tat, Trump threatens more tariffs against China

    Tuesday, June 19 2018 12:20 AM EDT2018-06-19 04:20:31 GMT
    Tuesday, June 19 2018 2:13 PM EDT2018-06-19 18:13:55 GMT
    President Donald Trump gestures as he signs a "Space Policy Directive" during a meeting of the National Space Council in the East Room of the White House, Monday, June 18, 2018, in Washington, as Vice President Mike Pence watches.  AP Photo/Susan Walsh)President Donald Trump gestures as he signs a "Space Policy Directive" during a meeting of the National Space Council in the East Room of the White House, Monday, June 18, 2018, in Washington, as Vice President Mike Pence watches. AP Photo/Susan Walsh)

    A new 10 percent tariff on $200 billion in Chinese imports is being threatened by Trump in the latest move toward what could become a trade war.

    Full Story >

    A new 10 percent tariff on $200 billion in Chinese imports is being threatened by Trump in the latest move toward what could become a trade war.

    Full Story >
Powered by Frankly