Toyota officials face questions during Cincinnati Auto Expo - Cincinnati News, FOX19-WXIX TV

Toyota officials face lots of questions during Cincinnati Auto Expo

By Dan Wells – bio | email
Posted by Trina Edwards - email

CINCINNATI, OH (FOX19) - Toyota representatives are in Cincinnati this week, answering a growing number of questions about all of the recalls and the future of the company.

The representatives are in town for the Cincinnati Auto Expo, which begins Thursday and runs through Sunday at the Duke Energy Convention Center. Trucks, cars and SUVs from several car companies will be on display.

Toyota executives have been taking a good majority of questions about major safety concerns.

"To our customers, we would say thank you for your patience," said Curt McAllister with Toyota. "We know we have the most loyal customers in the industry and their confidence has been shaken, but we are learning from out mistakes and we are going to be better."

The recalls have involved accelerators, brake pedals and floor mats.

"Nationwide, we have a little over 1,200 dealers and in 15 days since the pedal remedy was announced. They have fixed over 800,000 pedals," said McAllister. "In the halls of automotive history, there has never been a recall like this."

The local task facing Toyota and company executives just like McAllister is to rebuild a brand bruised by consumer safety concerns.

"All 2011 vehicles from this point on, starting with Siena, will have a break override system," said McAllister. "What that means is if a person in general driving situations or a panic situation pushes the brake and the gas pedal, the brake takes precedent."

Toyota officials say it doesn't end there.

"We're actually now going to incorporate in the next year or two," said McAllister. "Event data recorders or black boxes, they call them so that way if there is a situation our technicians can analyze the data and find out what is at fault."

Over the four-day auto expo, company officials hope to re-pitch all of these vehicles to local consumers as a quality purchase.

Toyota officials say locally, about 6,000 pedal issues have been fixed in the Tri-State.

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