CINCINNATI (FOX19) – Heavy rain around the Tri-state left a major mess for Westside residents. Torrential rain caused water to fill basements, backyards and driveways all over Colerain Township.
"My whole basement is a total loss," says resident Richard Cotton.
People in the Groesbeck section of Colerain Township have quite a story to tell.
"I woke up about ten o'clock yesterday morning. I woke up to let the dog out. I noticed it was raining hard, the water was coming down the street and I had never seen it like that," said Cotton. "I opened up my basement door and looked down into my family room and it was about two inches down here in a matter of ten minutes I had four feet of water down here."
Richard says a lack of movement from the Metropolitan Sewer District has been very frustrating.
"We called this morning and they said, 'I don't know why they would have told you that you were high priority cause we have a 1000 calls out here,'" said Cotton. "They still have not come out and done anything and here it is Sunday and this happened yesterday at 11 or 12 o'clock."
Cotton and other residents say their basements, yards and homes are not only full of storm water run-off, but waste as well.
"Very frustrating, I have never felt like this in my life," said Cotton.
Cotton says he's been told he can't touch or clean-up anything because of the district's insurance and damage claims process.
FOX19 put a call into the Metropolitan Sewer District of Greater Cincinnati, and was told they were too busy to talk or answer any of our questions.
If you need help from the sewer district, operators are available 24 hours a day, 7 days a week to take your call at (513) 352-4900.