CLEVELAND, OH (WOIO) - More problems with Emergency Medical Services and the latest mistake is a fatal one.
WOIO in Cleveland has learned a man called 911 for an ambulance, but died after he was put on hold.
The city says 86-year-old George Langford called saying he was having an asthma attack.
Because EMS dispatchers were tied up, officials say the call is automatically put on hold.
Langford hung up and by the time an ambulance got there 15 minutes later, he had died.
The EMS Commissioner says call takers desperately tried to call back Langford back seconds after he'd hung up.
When they didn't get an answer, they sent an ambulance.
Apparently, the closest available ambulance had been tied up at a hospital on another call.