Water damage keeps local disaster response companies busy

Disaster response companies in the Tri-State are keeping busy. One business says they are seeing 20 to 30 calls a day when they would normally only be getting three to four a month.

They say families are learning you do not have to live near a river to see water wreak havoc on your home.

"It's frustrating, it really is," Cynthia Lampkin said of the recently discovered water damage in her basement.

The first sign of trouble for Lampkin was a water stain on the basement ceiling.

"I would say to anybody, even if your basement is not finished go down there and check it out because you'll get a bigger problem the longer it goes," Lampkin shared.

Lampkin's family has only been living in their home for seven months, and was problem-free when they moved in according to the inspection.

"They did everything from mold to mildew to termite damage from top to bottom, everything you can think of in the house," Lampkin recalled.

Intense rains in recent weeks, however, proved too much. The family found it leaking through a crack in the wall and spilling under the carpet.

"Everybody's houses are just having issues because the water's all draining towards houses and getting cracks, or you have cracks and the water's seeping in," Lampkin explained.

Cynthia Lampkin's family is just one of many feeling waterlogged. Mark Jones with Certified Disaster Services says business is booming.

"Everybody's swamped," Jones said. "If you're in this business you're buried."

Just a few roads away from Lampkin, Mary Robinson went downstairs over the weekend to find her basement sitting in water.

"Don't take things for granted because it's out of sight, out of mind," Robinson encouraged. "It's something that's important for the structure of the home and we're finding that out the hard way right now."

With the fans doing their part to dry things out downstairs, Robinson says it is time for Mother Nature to step in line.

"We've just had too much," Robinson said. "I think it just needs to stop now. We're done with April, let May come."

If you see any kind of water damage in your home Jones recommends checking to see if the company you contact to handle the damage has a liability policy.

He says it is also a good idea to see if the company has a local address or contact so that if any mold crops up down the road there will be someone on the other end of the phone. With all of the damage in the area, some companies may be sending crews in from out of state.

Finally, Jones says check to see if workers are certified by the IICRC, or the Institute of Inspection, Cleaning, and Restoration Certification.

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