A business website has ranked the 19 most hated business in America, and some businesses with local ties made the list.
Pepco, or Potomac Electric topped the list with a satisfaction rating of 54 out of 100.
Number 2 on the list was Delta, with a satisfaction rating of 56 out of 100. Complaints include additional costs for food, beverages and baggage fees.
Delta wasn't the only airline on the list. United ranked No. 7 and American Airlines was No. 8.