Most hated companies in America

(FOX19) - A business website has ranked the 19 most hated business in America, and some businesses with local ties made the list.

Pepco, or Potomac Electric topped the list with a satisfaction rating of 54 out of 100.

Number 2 on the list was Delta, with a satisfaction rating of 56 out of 100. Complaints include additional costs for food, beverages and baggage fees.

Delta wasn't the only airline on the list. United ranked No. 7 and American Airlines was No. 8.

Time Warner was Number 3 on the list with a satisfaction rating of 59 out 100. Some of its blunders include rising fees, usage caps and fraudulent business acts.
The rankings are determined by the American Customer Satisfaction Index, which is based on thousands of consumer satisfaction surveys.
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