(FOX19) - Starting August 15, 2011, the Social Security offices in Hamilton, Butler, Warren and Clermont counties will be open to the public Monday through Friday from 9 a.m. to 3:30 p.m. – a reduction of 30 minutes each weekday.
While agency employees will continue to work their regular hours, this shorter public window will allow them to complete face-to-face service with the visiting public without incurring overtime costs.
Congress provided Social Security with nearly $1 billion less than the President requested for the budget this fiscal year, which makes it impossible for the agency to provide the amount of overtime needed to handle service to the public as we have in the past.
Most Social Security services do not require a visit to an office. For example, anyone wishing to apply for benefits, replace a Medicare card, obtain a proof of income letter, or inform us of a change of address should visit www.socialsecurity.gov or call 1-800-772-1213. People who are deaf or hard of hearing may call our TTY number, 1-800-325-0778.