ERLANGER, KY (FOX19) - Convergys Corporation (NYSE: CVG), a global leader in relationship management, is seeking candidates from throughout the Cincinnati metro area for 200 full- and part-time positions at its state-of-the-art contact center in Erlanger, Kentucky.
Interested candidates are invited to attend an on-site Recruitment Open House from 2 p.m. to 6 p.m. on Wednesday, October 12 at Convergys, 1101 Pacific Avenue in the Circleport II Business Park in Erlanger, Kentucky. New employees will provide customer service/sales or technical support for Convergys clients in a variety of industries.
"These positions are ideally suited to anyone who appreciates the value of building strong customer relationships while helping to resolve a caller's questions or concerns," said Debra Arthur, recruitment manager for the Convergys contact center in Erlanger. "We also have a few Full Account Management positions that feature a higher pay rate, bonus incentives, and a set weekday schedule with no evening or weekend shifts.
"Working at Convergys as a customer service or technical support representative may serve as a great stepping stone to a career in operations, recruitment, or training," Arthur added. "In fact, more than 70 percent of Convergys' customer service managers began their careers as agents, and we are known for the internal promotion of our employees."
Convergys offers employees competitive wages, paid comprehensive training, and benefits including medical and dental insurance, tuition reimbursement, 401(k), and paid and unpaid time off.
Potential Convergys employees should possess solid customer service and sales experience, strong computer and keyboarding skills, and the ability to work a flexible schedule. Employment with Convergys also is contingent on the successful completion of a background check and drug screening.
Interested candidates may apply online at www.convergys.com/careers.