Avoid Caller ID spoofing - Cincinnati News, Weather, Sports from FOX19 NOW-WXIX

Avoid Caller ID spoofing

We've all been there. The phone rings during dinner, or when you're putting the kids to bed, and it's a telemarketer. Now, the Federal Trade Commission is cracking down, and needs your help.

Lindee Rochelle has always been dialed in to the National Do Not Call registry. But about two times a week, a telemarketer rings her home office.

"You're prepared for a business call, and when you get something like that it's just like you were interrupted for absolutely no good reason," said Lindee.

Lindee checks her caller ID before picking up the phone, but has noticed that some telemarketers aren't who they appear to be…

"I will go to the Internet and search that phone number, and oh my goodness, look at that forum full of people complaining about that number," she said.

Lindee is a victim of Caller ID spoofing. It happens when a caller disguises their name and phone number to make it look like they're someone else. Now, the Federal Trade Commission has a warning: some telemarketers are using spoofing to get around the National Do Not Call registry, fraudulently pitching things like credit cards, mortgage relief, and debt relief. William Maxson with the FTC calls it a "serious and growing problem."

"Each month when we look at our top number of complaints for Do Not Call violations, spoofed caller ID name and number are always at the top," said Maxson.

Under the current rules, telemarketers are required to display accurate caller ID information. But when a call is spoofed, digits often show up as "dead," meaning they aren't real. Other times, the name of the caller is generic. Like "card services" or "customer service."

"They use the name or number of a recognizable national brand or organization to give themselves a veil of legitimacy," said Maxson. 

That's why the Privacy Rights Clearinghouse says it's important to keep a log of the spoofs you receive.

"The date. The time. Was it a male or a female voice? What did they say? We recommend actually taking a photo of what your caller ID is showing you," said Amber Yoo with the Privacy Rights Clearinghouse.

Then, report what you find to the FTC. They're fighting back by actively investigating complaints.

"We've already brought nearly a dozen cases against companies that are engaged in caller ID spoofing," said Maxson.

You can file a complaint with the FTC by logging on to www.ftc.gov, or by calling 877-FTC-HELP. Maxson also recommends reaching out to your state attorney general, or your phone company.

 

  • FOX19 HeadlinesMore>>

  • Thousands sing 'Happy Birthday' to Queen Elizabeth II

    Thousands sing 'Happy Birthday' to Queen Elizabeth II

    Saturday, April 21 2018 6:54 AM EDT2018-04-21 10:54:10 GMT
    Saturday, April 21 2018 8:46 PM EDT2018-04-22 00:46:25 GMT
    (Toby Melville/Pool Photo via AP). Britain's Queen Elizabeth raises her glass during speeches at The Queen's Dinner, during the Commonwealth Heads of Government Meeting at Buckingham Palace in London, Thursday, April 19, 2018.(Toby Melville/Pool Photo via AP). Britain's Queen Elizabeth raises her glass during speeches at The Queen's Dinner, during the Commonwealth Heads of Government Meeting at Buckingham Palace in London, Thursday, April 19, 2018.

    Queen Elizabeth II is marking her 92nd birthday with a star-studded concert in London.

    Full Story >

    Queen Elizabeth II is marking her 92nd birthday with a star-studded concert in London.

    Full Story >
  • Israel's Lieberman blames Hamas over Gaza deaths

    Israel's Lieberman blames Hamas over Gaza deaths

    Saturday, April 21 2018 1:44 AM EDT2018-04-21 05:44:10 GMT
    Saturday, April 21 2018 8:45 PM EDT2018-04-22 00:45:44 GMT
    (AP Photo/Adel Hana). Palestinian protesters evacuate a wounded youth during clashes with Israeli troops along Gaza's border with Israel, east of Khan Younis, Gaza Strip, Friday, April 20, 2018. Thousands of Palestinians joined the fourth weekly protes...(AP Photo/Adel Hana). Palestinian protesters evacuate a wounded youth during clashes with Israeli troops along Gaza's border with Israel, east of Khan Younis, Gaza Strip, Friday, April 20, 2018. Thousands of Palestinians joined the fourth weekly protes...

    Gaza health officials say 4 Palestinians, including 15-year-old boy, killed by Israeli army fire as thousands join fourth weekly protests on Gaza border.

    Full Story >

    Gaza health officials say 4 Palestinians, including 15-year-old boy, killed by Israeli army fire as thousands join fourth weekly protests on Gaza border.

    Full Story >
  • The Latest: Barbara Bush buried at presidential library

    The Latest: Barbara Bush buried at presidential library

    Saturday, April 21 2018 10:44 AM EDT2018-04-21 14:44:47 GMT
    Saturday, April 21 2018 8:45 PM EDT2018-04-22 00:45:11 GMT
    (AP Photo/Evan Vucci). Attendees arrive at St. Martin's Episcopal Church for a funeral service for former first lady Barbara Bush, Saturday, April 21, 2018, in Houston.(AP Photo/Evan Vucci). Attendees arrive at St. Martin's Episcopal Church for a funeral service for former first lady Barbara Bush, Saturday, April 21, 2018, in Houston.

    Guests have begun to arrive at St. Martin's Church in Houston for the funeral of former first lady Barbara Bush.

    Full Story >

    Guests have begun to arrive at St. Martin's Church in Houston for the funeral of former first lady Barbara Bush.

    Full Story >
Powered by Frankly