Avoid Caller ID spoofing - Cincinnati News, Weather, Sports from FOX19 NOW-WXIX

Avoid Caller ID spoofing

We've all been there. The phone rings during dinner, or when you're putting the kids to bed, and it's a telemarketer. Now, the Federal Trade Commission is cracking down, and needs your help.

Lindee Rochelle has always been dialed in to the National Do Not Call registry. But about two times a week, a telemarketer rings her home office.

"You're prepared for a business call, and when you get something like that it's just like you were interrupted for absolutely no good reason," said Lindee.

Lindee checks her caller ID before picking up the phone, but has noticed that some telemarketers aren't who they appear to be…

"I will go to the Internet and search that phone number, and oh my goodness, look at that forum full of people complaining about that number," she said.

Lindee is a victim of Caller ID spoofing. It happens when a caller disguises their name and phone number to make it look like they're someone else. Now, the Federal Trade Commission has a warning: some telemarketers are using spoofing to get around the National Do Not Call registry, fraudulently pitching things like credit cards, mortgage relief, and debt relief. William Maxson with the FTC calls it a "serious and growing problem."

"Each month when we look at our top number of complaints for Do Not Call violations, spoofed caller ID name and number are always at the top," said Maxson.

Under the current rules, telemarketers are required to display accurate caller ID information. But when a call is spoofed, digits often show up as "dead," meaning they aren't real. Other times, the name of the caller is generic. Like "card services" or "customer service."

"They use the name or number of a recognizable national brand or organization to give themselves a veil of legitimacy," said Maxson. 

That's why the Privacy Rights Clearinghouse says it's important to keep a log of the spoofs you receive.

"The date. The time. Was it a male or a female voice? What did they say? We recommend actually taking a photo of what your caller ID is showing you," said Amber Yoo with the Privacy Rights Clearinghouse.

Then, report what you find to the FTC. They're fighting back by actively investigating complaints.

"We've already brought nearly a dozen cases against companies that are engaged in caller ID spoofing," said Maxson.

You can file a complaint with the FTC by logging on to www.ftc.gov, or by calling 877-FTC-HELP. Maxson also recommends reaching out to your state attorney general, or your phone company.

 

  • FOX19 HeadlinesMore>>

  • The Latest: Survivors describe Italy bridge collapse

    The Latest: Survivors describe Italy bridge collapse

    Wednesday, August 15 2018 4:52 AM EDT2018-08-15 08:52:30 GMT
    Wednesday, August 15 2018 2:42 PM EDT2018-08-15 18:42:49 GMT
    (AP Photo/Antonio Calanni). A view of the Morandi highway bridge that collapsed in Genoa, northern Italy, Wednesday, Aug. 15, 2018. A large section of the bridge collapsed over an industrial area in the Italian city of Genova during a sudden and violen...(AP Photo/Antonio Calanni). A view of the Morandi highway bridge that collapsed in Genoa, northern Italy, Wednesday, Aug. 15, 2018. A large section of the bridge collapsed over an industrial area in the Italian city of Genova during a sudden and violen...
    The Latest: Italian authorities have raised death toll in the Genoa highway bridge collapse to at least 37.Full Story >
    The Latest: Italian authorities have raised death toll in the Genoa highway bridge collapse to at least 37.Full Story >
  • Genoa bridge collapse kills 39, forces hundreds from homes

    Genoa bridge collapse kills 39, forces hundreds from homes

    Wednesday, August 15 2018 3:26 AM EDT2018-08-15 07:26:11 GMT
    Wednesday, August 15 2018 2:42 PM EDT2018-08-15 18:42:28 GMT
    (Vigili Del Fuoco via AP). In this photo released by the Italian firefighters, rescue teams work among the rubble of the collapsed Morando highway bridge in Genoa, northern Italy, Tuesday, Aug. 14, 2018. A bridge on a main highway linking Italy with Fr...(Vigili Del Fuoco via AP). In this photo released by the Italian firefighters, rescue teams work among the rubble of the collapsed Morando highway bridge in Genoa, northern Italy, Tuesday, Aug. 14, 2018. A bridge on a main highway linking Italy with Fr...

    Rescue and recovery efforts continued through the night into the morning in Italy following the collapse of a highway bridge in Genoa, while authorities raised the death toll to 35 with three missing.

    Full Story >

    Rescue and recovery efforts continued through the night into the morning in Italy following the collapse of a highway bridge in Genoa, while authorities raised the death toll to 35 with three missing.

    Full Story >
  • Dems pick 'firsts,' GOP goes for Trump fave in primaries

    Dems pick 'firsts,' GOP goes for Trump fave in primaries

    Wednesday, August 15 2018 2:21 AM EDT2018-08-15 06:21:11 GMT
    Wednesday, August 15 2018 2:36 PM EDT2018-08-15 18:36:55 GMT
    (AP Photo/Charles Krupa). Vermont Democratic gubernatorial candidate Christine Hallquist, center, a transgender woman and former utility executive, is greeted by her supporters during her election night party in Burlington, Vt., Tuesday, Aug. 14, 2018.(AP Photo/Charles Krupa). Vermont Democratic gubernatorial candidate Christine Hallquist, center, a transgender woman and former utility executive, is greeted by her supporters during her election night party in Burlington, Vt., Tuesday, Aug. 14, 2018.

    Democrats in Vermont have nominated the nation's first transgender candidate for governor, one of many firsts from Tuesday's primaries.

    Full Story >

    Democrats in Vermont have nominated the nation's first transgender candidate for governor, one of many firsts from Tuesday's primaries.

    Full Story >
Powered by Frankly