AG urging Beach pass holders to file a complaint

CINCINNATI, OH (FOX19) - The Ohio attorney general is urging concerned consumers who purchased season passes to The Beach Waterpark to contact his office if they wish to file a complaint.

The Beach announced earlier this month that they wouldn't be opening for the 2012 season and would not be able to grant refunds to season pass holders.

Instead, area attractions are offering deals to season pass holders. (Follow this link to see the deals)

To file a complaint with the Ohio Attorney General's Office, visit, or call 1-800-282-0515.

In addition, following are some general tips for consumers when a business closes:

• Dispute credit card charges. If you paid using a credit card and the charges were more than $50, dispute them with your credit provider. You must dispute the charges in writing within 60 days after the first bill containing the error was mailed. The back of your monthly credit card bill should have information on how to dispute charges. Many credit card issuers offer protection to the consumer beyond the requirements set under federal law so it is a good idea to contact them.
• Save receipts, letters, and other documents. Be sure to keep any documents related to the transaction, including receipts, invoices, contracts, etc. Also keep track of any correspondence sent to or from the business. If the company files for bankruptcy, then these letters will give you a better chance of receiving some money out of the bankruptcy action. Be warned, however, that it's often difficult for consumers to recover money after a company files for bankruptcy (or shuts down in general).

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