Horseshoe Casino looking to hire hundreds of dealers

The Horseshoe Casino Cincinnati is looking to hire hundreds of dealers as it moves closer to opening.

In preparation for a spring 2013 opening, the casino will accept applications through their online website from Wednesday, Aug. 22, through Sunday, Sept. 16 to fill about 750 poker dealer, table games dealer, poker supervisor and table games supervisor positions, as well as some select management roles.

Lisa Rexroat-Steele, the newly appointed Horseshoe Cincinnati Vice President for Human Resources, says the response has been tremendous. "We have been inundated with applications and we're really excited about the interest in the casino and we encourage everybody to get out and apply early because we want to get our best candidates through the process as quickly as possible."

Bonita Lacy of Madisonville has been working temporary jobs since she got laid off in 2008.  Lacy says she hopes her luck will change with the casino. "A lot of opportunities and a lot of job openings that I'm interested in that I have skills and trained for and they're going to be permanent positions so I'm excited about that."

Traci Barnes got laid off three weeks ago and she says the casino will offer stability. "Job security. They're not going anywhere. Once I'm there I wouldn't have to worry about losing my job. That's the most important thing."

"If you have a great attitude and a genuine style for providing memorable customer service, you should apply," said Senior Vice President and General Manager Kevin Kline, who also noted that prior casino experience is not necessary to be considered.

Table games dealers and supervisors will make up the casino's single largest team, and will staff 85 table games and a 31-table World Series of Poker® room inside the 24-hour casino. The positions are being recruited first because they require the most training.

In addition to table games openings, non-gaming and other casino positions will be posted throughout the fall and early winter to round out the casino's 1,700 member team prior to a planned spring 2013 opening. Horseshoe Cincinnati has committed to hire more than 90 percent of its workforce from the Greater Cincinnati area.

Rexroat-Steele says her team is prepared to screen thousands of candidates, citing Horseshoe Cleveland's recent experience where applications far outnumbered jobs available. She said the sister property received more than 12,000 dealer applications when it began recruiting a year ago, and ultimately received more than 70,000 applications for the 1,600 positions that started when the casino opened in May. As of 4 p.m. on Wednesday, more than 1,3000 applications had been received online for table game dealers and supervisors. Like Cleveland, Rexroat-Steele said her recruiting team will seek table games candidates who:

  • are 21 years of age
  • have earned a high school diploma or GED
  • are able to work flexible hours, including nights, weekends and holidays
  • are willing to attend several weeks of free training on their own time prior to the casino opening
  • will submit to Horseshoe's drug test and background check
  • fulfill requirements to be licensed by the Ohio Casino Control Commission

After applying, table games applicants who demonstrate an eagerness to learn and embrace Horseshoe's commitment to providing legendary guest service will be invited to enroll in Horseshoe Cincinnati's Table Games Service Academy later this fall. Successful graduates, once licensed by the Ohio Casino Control Commission, will be hired and will begin working at the casino next spring.

Interested candidates can review table games job postings, watch interviews with real Horseshoe dealers and supervisors, learn about working for Horseshoe and apply online by visiting the Careers page here.

Horseshoe Cincinnati has partnered with several community organizations and agencies to expand casino job awareness and offer computer access to applicants. Complimentary computer use and Internet access is currently available at the following community locations:

Super Jobs Center
1916 Central Parkway, Cincinnati, 45214
Computer Lab Hours:
Mon-Fri from 8am – 5pm

Public Library of Cincinnati and Hamilton County - Main Branch
800 Vine St., Cincinnati, 45202
TechCenter, 2nd floor, South Bldg.
Computer Lab Hours:
Mon-Wed from 9am-9pm; Thurs-Sat from 9am-6 pm; Sun from 1-5 pm

City of Cincinnati - Centennial II Building
805 Central Ave., Cincinnati, 45202
2nd floor
Computer Lab Hours:
Mon, Wed & Fri from 9am-11 am & 2pm-4 pm

Urban League of Greater Cincinnati
3458 Reading Rd., Cincinnati, 45229
Computer Lab Hours: Fri only from 9am—4pm

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