FirstEnergy customers can access alerts by text or e-mail - Cincinnati News, Weather, Sports from FOX19 NOW-WXIX

FirstEnergy customers can access alerts by text or e-mail

(Toledo News Now) -

On Thursday, FirstEnergy Corp. introduced two new, convenient technologies that make it easier for customers of its 10 utility companies in Ohio, Pennsylvania, New Jersey, West Virginia and Maryland to obtain important information about their electric service on their computer or mobile device.

Customers can now subscribe to receive alert notifications via e-mail or text message that contain information about bills, weather conditions that may impact electrical service, or updates on reported outages. Customers can also use text messaging to report outages, request updates on restoration efforts, and make other inquiries about their electric accounts.

"Our new alerts and text messaging services provide customers with a simple and convenient way to receive the most current information related to their electric service, right in their inbox or on their mobile devices," said Ronald Green, vice president of customer service. "These tools are part of FirstEnergy's ongoing effort to enhance service to our utility customers, including making it easier to get bills electronically and report power outages."

The alert and text messaging services are the latest additions to the suite of mobile technology recently introduced for customers. Earlier this year, the company launched smart phone apps for Apple, iPhone, and Android devices, as well as a mobile website that is accessible by using a smart phone.

The alert service allows customers to sign up for automated e-mail or text message notifications on topics including:

-Restoration updates during extended power outages

-Notifications of scheduled power outages

-Severe weather alerts in advance of storms

-Billing reminders, including alerts when a new bill is available, a payment is due, a payment has been posted, or no payment has been received

-Reminder of scheduled meter reading date

Alert preferences can be updated at any time.

The alert and text message services are provided free of charge to FirstEnergy utility customers; however, mobile carriers may charge customers to send and receive text messages or utilize data services. Customers should contact their carrier for more details about message and data rates.

For more information on how to sign up, visit www.firstenergycorp.com/connect or text "REG" to LIGHTS. Additional sign-up instructions, a guide to texting codes plus terms and conditions can be found online. 

Copyright 2013 Toledo News Now. All rights reserved.

  • FOX19 HeadlinesMore>>

  • Giuliani advises no Mueller interview without informant info

    Giuliani advises no Mueller interview without informant info

    Sunday, May 27 2018 11:05 AM EDT2018-05-27 15:05:32 GMT
    Sunday, May 27 2018 3:56 PM EDT2018-05-27 19:56:08 GMT
    President Donald Trump's attorney Rudy Giuliani says the president wants details on the classified information shared with lawmakers about the FBI investigation into Russian election meddling before deciding on an interview (Source:CNN)President Donald Trump's attorney Rudy Giuliani says the president wants details on the classified information shared with lawmakers about the FBI investigation into Russian election meddling before deciding on an interview (Source:CNN)

    President Donald Trump's attorney Rudy Giuliani says the president wants details on the classified information shared with lawmakers about the FBI investigation into Russian election meddling before deciding on an...

    Full Story >

    President Donald Trump's attorney Rudy Giuliani says the president wants details on the classified information shared with lawmakers about the FBI investigation into Russian election meddling before deciding on an interview with the special counsel.

    Full Story >
  • Budget battle brews as Trump threatens another shutdown

    Budget battle brews as Trump threatens another shutdown

    Sunday, May 27 2018 8:04 AM EDT2018-05-27 12:04:06 GMT
    Sunday, May 27 2018 3:55 PM EDT2018-05-27 19:55:52 GMT
    (AP Photo/J. Scott Applewhite, File). FILE - In this March 30, 2017, file photo, the Capitol Dome is seen at dawn in Washington. The Senate has kicked off its annual attempt to pass government funding bills. Success is hardly assured, but President Don...(AP Photo/J. Scott Applewhite, File). FILE - In this March 30, 2017, file photo, the Capitol Dome is seen at dawn in Washington. The Senate has kicked off its annual attempt to pass government funding bills. Success is hardly assured, but President Don...

    President Donald Trump has warned Congress that he'll never sign another trillion dollar plus government-wide spending bill like the one he did in March.

    Full Story >

    President Donald Trump has warned Congress that he'll never sign another trillion dollar plus government-wide spending bill like the one he did in March.

    Full Story >
  • Civil Rights Historians tell little known story of WWII vet

    Civil Rights Historians tell little known story of WWII vet

    Sunday, May 27 2018 11:04 AM EDT2018-05-27 15:04:17 GMT
    Sunday, May 27 2018 3:55 PM EDT2018-05-27 19:55:15 GMT
    (AP Photo/Christina L. Myers). This Saturday, May, 26, 2018, photo shows a sign for the town of Batesburg-Leesville, S.C. A group is trying to put up a memorial in the town to decorated African-American World War II veteran Sgt. Isaac Woodard, who was ...(AP Photo/Christina L. Myers). This Saturday, May, 26, 2018, photo shows a sign for the town of Batesburg-Leesville, S.C. A group is trying to put up a memorial in the town to decorated African-American World War II veteran Sgt. Isaac Woodard, who was ...

    The brutality inflicted against African American World War II veteran Sgt. Isaac Woodard by a Southern police chief is credited with inspiring President Harry Truman to integrate the military, but few people know...

    Full Story >

    The brutality inflicted against African American World War II veteran Sgt. Isaac Woodard by a Southern police chief is credited with inspiring President Harry Truman to integrate the military, but few people know his name.

    Full Story >
Powered by Frankly