Thursday, May 23 2013 6:57 AM EDT2013-05-23 10:57:01 GMT
Police are trying to figure out what led to a shooting in Pleasant Ridge. Officers stopped a speeding car and found the passenger suffering from a gunshot wound. The victim says he was shot on RidgewayFull Story >
Police are trying to figure out what led to a shooting in Pleasant Ridge.Full Story >
Thursday, May 23 2013 6:52 AM EDT2013-05-23 10:52:42 GMT
No injuries are being reported after a house fire in Reading. The fire started in the garage of a home on Clark Road at around 1 a.m. Thursday morning. The flames never spread to the house, but the homeFull Story >
No injuries are being reported after a house fire in Reading.Full Story >
Thursday, May 23 2013 6:46 AM EDT2013-05-23 10:46:08 GMT
A two-family home in Norwood has been evacuated due to a large sinkhole in the basement. Police say a 25-foot hole has opened in the building in the 1900 block of Maple Avenue. Two people living on theFull Story >
A two-family home in Norwood has been evacuated due to a large sinkhole in the basement.Full Story >
Thursday, May 23 2013 6:41 AM EDT2013-05-23 10:41:52 GMT
The Hillsboro Police Department is investigating two reports of child enticement. On both Monday and Tuesday of this week, a man was in the area of W. Collins and N. West Street just before 3 p.m. TheFull Story >
The Hillsboro Police Department is investigating two reports of child enticement.Full Story >
Your daily look at late-breaking news, upcoming events and the stories that will be talked about today:Full Story >
By The Associated Press Your daily look at late-breaking news, upcoming events and the stories that will be talked about today:Full Story >
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Award-winning Cloud Solution Will Help Unify Service Process Across Four Locations
SALT LAKE CITY, March 11, 2013 /PRNewswire/ -- inContact (NASDAQ: SAAS), the leading provider of cloud contact center software and contact center agent optimization tools, today announced that a premier travel services company has selected inContact as its enterprise-wide solution that virtualizes four global contact centers with 200 agents in the U.S., Europe and Asia Pacific.
The company wanted to connect all their sites via a centralized platform that supported routing customer calls to agents between locations around the world. With the previous solution, agents experienced quality issues with telecommunications that impacted agent effectiveness and system-wide reporting. The company's goal was to increase the productivity of their sales agents and enhance the experience they provide to their travel customers.
inContact will deliver a unified cloud solution that provides connectivity, visibility and reporting across the company's worldwide contact center operations. The combination of cloud contact center software plus inContact's international telephony network provides the most flexible call routing options with the best possible contact quality.
"One of inContact's most powerful advantages is that we are the only cloud contact center provider that is also a carrier," said Paul Jarman, CEO of inContact. "This means our customers get the benefit of our deep telephony expertise as well as cloud contact center best practices. With network facilities in the US, UK, Hong Kong and the Philippines, we can offer complete follow-the-sun coverage for our multi-national enterprise customers."
inContact (NASDAQ: SAAS) is the cloud contact center software leader, helping organizations around the globe create high quality customer experiences. inContact is 100% focused on the cloud and is the only provider to combine cloud software with an enterprise-class telecommunications network for a complete customer interaction solution. Winner of Frost & Sullivan 2012 North American Cloud Company of the Year in Cloud Contact Center Solutions, inContact has deployed over 1,300 cloud contact center instances. To learn more, visit www.inContact.com.
Tuesday, May 21 2013 10:31 PM EDT2013-05-22 02:31:55 GMT
The claim that the ongoing IRS scandal is limited to low level employees is falling apart. The six Cincinnati workers we have identified, who sent scrutinizing letters to conservative groups with wordsFull Story >
The claim that the ongoing IRS scandal is limited to low level employees is falling apart. Full Story >
Monday, May 20 2013 5:09 PM EDT2013-05-20 21:09:30 GMT
A Warren County government office is evacuated after a suspicious powder is found. The Health and Human Services Center building on East Street in Lebanon was evacuated just after 11:00 on Monday. PoliceFull Story >
Police say that HAZMAT crews and the FBI were called to investigate the powder. The FBI has since left. Full Story >
An Oregon girl abducted as a baby and missing for 18 years finally emerged in Dallas this week when her mother turned herself in to authorities, according to the Polk County Sheriff's Department. Full Story >
An Oregon girl abducted as a baby and missing for 18 years finally emerged in Dallas this week when her mother turned herself in to authorities, according to the Polk County Sheriff's Department.Full Story >
Tuesday, May 21 2013 7:20 PM EDT2013-05-21 23:20:28 GMT
The Cincinnati Tea Party announced that it will protest the IRS on Tuesday over the targeting of liberty groups regarding their tax status. The protest will begin at Fountain Square at noon on TuesdayFull Story >
The Cincinnati Tea Party protested the IRS on Tuesday over the targeting of liberty groups regarding their tax status. Full Story >
Monday, May 20 2013 9:21 AM EDT2013-05-20 13:21:47 GMT
WILMINGTON, NC (WECT) - An Army wife who lost over 100 pounds while her husband was away in Afghanistan surprised the soldier Wednesday when he arrived at Wilmington International Airport. Misty Shaffer,Full Story >
A soldier from Wilmington returns from Afghanistan to a big surprise: a new wife, a new house and a different child.Full Story >
Wednesday, May 22 2013 4:39 PM EDT2013-05-22 20:39:05 GMT
Brandon Phillips bounced a bizarre double over first base to snap a ninth-inning tie, and the Cincinnati Reds completed a three-game sweep of the struggling New York Mets with a 7-4 victory Wednesday. JoeyFull Story >
Brandon Phillips bounced a bizarre double over first base to snap a ninth-inning tie, and the Cincinnati Reds completed a three-game sweep of the struggling New York Mets with a 7-4 victory Wednesday.Full Story >
Monday, May 6 2013 1:29 PM EDT2013-05-06 17:29:07 GMT
A man charged with public indecency is expected to appear in court. Police say 36-year-old Jason Fletcher and Laura Oditt engaged in sexual conduct in a public place. The location is not named in courtFull Story >
A man charged with public indecency is expected to appear in court.Full Story >
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