Duke Energy conducting residential gas line inspections

CINCINNATI, OH (FOX19) - Duke Energy, through its vendor, The Southern Cross Co., will conduct mandatory interior gas meter and line inspections in area homes and small businesses.

Inspections will take place between the hours of 8 a.m. and 8 p.m. and will run through early October.

The inspections maintain compliance with federal pipeline regulations, and help ensure Duke Energy is able to deliver natural gas to its customers in a safe and reliable manner.

The Southern Cross Co. will attempt to call customers approximately one month before inspectors are scheduled to be in an area. If no one is home when inspectors arrive, a door hanger will be left instructing customers to call 866-609-9864 to schedule an appointment.

Southern Cross Co. employees will:

  • Carry photo ID cards at all times
  • Wear yellow safety vests with their logo
  • Have signage on their vehicles identifying the company

Customers may also contact Duke Energy at 800-544-6900 to verify a contractor's identity.

Duke Energy Ohio's operations provide electric service to approximately 690,000 customers and natural gas service to approximately 400,000 customers.

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