CINCINNATI, OH (FOX19) - A scam alert has been administered by the Social Security Administration (SSA) for individuals enrolled in the Direct Express program for social security payments.
According to the SSA, program beneficiaries have received a text message that appears to come from Direct Express. The text prompts the card-holder to call a phone number that plays a recorded message that states an internal error has occurred. Callers are then told to press "1" for verification and are asked to provide their 16-digit card number, expiration date, and pin.
The SSA advises Direct Express card holders to not call the phone number provided in the text message and not give out card numbers or personal information.
The U.S. Treasury made the Direct Express program mandatory earlier this year. The program is an alternative to direct deposit for people who do not have a bank account.