Top 10 consumer complaints and which ones are growing fastest

From towing companies to cable and satellite TV bills to debt collection agencies, Americans are filing a lot of consumer complaints. By compiling a list of them from local and state consumer agencies in 20 states, the Consumer Federation of America has come up with the Top 10:

  1. Auto repair shops and dealerships
  2. Home improvement/construction
  3. Credit/debit cards
  4. Utilities (including cable/satellite TV)
  5. Retail sales
  6. Misrepresentation of promised services
  7. Home solicitations
  8. Landlord/tenant disputes
  9. Internet sales
  10. Household goods

In addition, the fastest-growing complaints are against towing companies, problems with landlords/tenants, abusive debt collectors, telephone companies, and unlicensed contractors.