Horseshoe welcomes 2.7M guests in first six months
CINCINNATI, OH (FOX19) -
In the Horseshoe Casino Cincinnati's first six months of business, officials say nearly 2.7 million people have gambled, dined and caught a live show at the downtown attraction.
Horseshoe brand and this dynamically programmed property to the Cincinnati
community over the past 180 days has been an exciting opportunity for our
team," said Kevin Kline, Horseshoe Cincinnati senior vice president and general
manager. "Over the next six months we will continue to focus on surprising and
delighting new and returning guests with some of the best food, entertainment,
gaming and poker action the Tri-State has ever seen."
Kline says foot traffic and ticket sales have been positive indicators of the casino's popularity, but credits the real measurement of its long-term success on customer feedback.
"Our guests have granted the Horseshoe Cincinnati team
with the highest customer service scores at a new property company-wide," he
Ninety-two percent of the casino's 1,700-member workforce is from Greater Cincinnati.
Horseshoe officials also adds casino guests have booked more than 23,000 room nights at downtown hotels, playing a prominent role in generating tourism to the area.
"The developers of Horseshoe Cincinnati made a
commitment early on that the casino would build upon Cincinnati's growing
vibrancy," said Dan Lincoln, president of CincinnatiUSA Convention &
Visitors Bureau. "The leadership team has been fully engaged as a leading
hospitality partner to move our city forward. At this six-month mark, Horseshoe
has delivered," he said.