Thousands outraged over delayed delivery by UPS and FedEx - Cincinnati News, Weather, Sports from FOX19 NOW-WXIX

Thousands outraged over delayed delivery by UPS and FedEx

CHARLOTTE, NC (WBTV) -

Thousands of people are still waiting for UPS and Fed Ex to deliver their packages, some of which were promised before Christmas Day.

Neither company could give us any specific information about how Charlotte is faring compared to other cities, but we called a long list of UPS and FedEx locations in and around our area this afternoon, and local deliveries are flowing again.

We spotted both UPS and FedEx trucks back on the road Thursday, and a representative from UPS said that if you are still missing a package tonight you should have it by close of business tomorrow.

The UPS spokesperson we talked with apologized again for the delays, saying "we worked as hard as we could, but we just couldn't handle the number of packages." She seemed to think that soaring Internet sales were more of a culprit than bad weather, though ice and snow in the Midwest and Northeast certainly did not help matters. She admitted that UPS's business forecast fell far off the mark this year, but she said the company will work with a new model for the next holiday season, factoring in this year's record breaking online sales.

FedEx says it experienced no major service disruptions in our area over the holiday, but that it is working directly with customers to solve what it calls isolated incidents. The rep we spoke with said going to fedex.com is a good way to reach a customer service agent.

Copyright 2013 WBTV. All rights reserved.

  • FOX19 HeadlinesMore>>

  • N. Korea demolishes nuclear test site as journalists watch

    N. Korea demolishes nuclear test site as journalists watch

    Thursday, May 24 2018 6:32 AM EDT2018-05-24 10:32:00 GMT
    Thursday, May 24 2018 11:45 AM EDT2018-05-24 15:45:06 GMT
    Journalists took a long journey up to North Korea to witness the destruction of what North Korea said were nuclear sites. (Source: CNN)Journalists took a long journey up to North Korea to witness the destruction of what North Korea said were nuclear sites. (Source: CNN)

    North Korea has carried out what it says is the demolition of its nuclear test site in the presence of foreign journalists.

    Full Story >

    North Korea has carried out what it says is the demolition of its nuclear test site in the presence of foreign journalists.

    Full Story >
  • FC Cincinnati to play MLS team in June

    FC Cincinnati to play MLS team in June

    Thursday, May 24 2018 11:43 AM EDT2018-05-24 15:43:49 GMT
    FC Cincinnati midfielder Jimmy McLaughlin reacts after winning their penalty shoot-out during a U.S. Open Cup soccer match against the Chicago Fire, Wednesday, June 28, 2017 (AP Photo/John Minchillo)FC Cincinnati midfielder Jimmy McLaughlin reacts after winning their penalty shoot-out during a U.S. Open Cup soccer match against the Chicago Fire, Wednesday, June 28, 2017 (AP Photo/John Minchillo)
    FC Cincinnati midfielder Jimmy McLaughlin reacts after winning their penalty shoot-out during a U.S. Open Cup soccer match against the Chicago Fire, Wednesday, June 28, 2017 (AP Photo/John Minchillo)FC Cincinnati midfielder Jimmy McLaughlin reacts after winning their penalty shoot-out during a U.S. Open Cup soccer match against the Chicago Fire, Wednesday, June 28, 2017 (AP Photo/John Minchillo)

    FC Cincinnati will get another shot at an MLS team. 

    Full Story >

    FC Cincinnati will get another shot at an MLS team.

    Full Story >
  • What's next? NFL sparks new questions with anthem policy

    What's next? NFL sparks new questions with anthem policy

    Thursday, May 24 2018 2:32 AM EDT2018-05-24 06:32:12 GMT
    Thursday, May 24 2018 11:34 AM EDT2018-05-24 15:34:03 GMT
    (AP Photo/Marcio Jose Sanchez, File). FILE - In this Monday, Sept. 12, 2016, file photo, San Francisco 49ers safety Eric Reid (35) and quarterback Colin Kaepernick (7) kneel during the national anthem before an NFL football game against the Los Angeles...(AP Photo/Marcio Jose Sanchez, File). FILE - In this Monday, Sept. 12, 2016, file photo, San Francisco 49ers safety Eric Reid (35) and quarterback Colin Kaepernick (7) kneel during the national anthem before an NFL football game against the Los Angeles...

    With its popularity threatened and critics stretching all the way to the White House, the NFL tries to get past the debate over taking a knee during the national anthem but seems to muddle the issue even more.

    Full Story >

    With its popularity threatened and critics stretching all the way to the White House, the NFL tries to get past the debate over taking a knee during the national anthem but seems to muddle the issue even more.

    Full Story >
Powered by Frankly