By Kate Flexer - Duke
Energy is warning customers about a recent
fraudulent billing scam that has taken money from a number of customers.
to the company, several customers have received phone calls from individuals
who claim to be Duke Energy representatives. These "representatives" demand that payment be made within an hour of
the call to avoid service disconnection.
Customers are then told to buy a pre-paid debit card or to arrange a
cash payment. The thief then drains the debit card after the account
information is provided, Duke Energy representatives say.
The scammers are using disposable cell phones
to contact the victims, and Duke Energy says it makes for a difficult search for
They have reportedly adopted new tactics like using caller
ID spoofing to replicate Duke Energy's customer service number or falsely
claiming to be a part of a third party collection agency representing the
Duke Energy is asking customers to
report any suspicious phone calls to local authorities.