Huntington Bank customers hit with double debit charges - Cincinnati News, FOX19-WXIX TV

Huntington Bank customers hit with double debit charges

FOX19 -

If you are a Huntington Bank customer, you better check your bank account.

“Due to a processing issue overnight, you may see some debit transactions twice on your account," says a Wednesday morning recording on the main Huntington Bank customer 1-800 phone line. "We are working to resolve this issue, correct your balance and fix any fees that may occurred as a result of this problem.”

In a Tweet, the company also said the debit/ATM card transactions "were inadvertently double-posted. Balances will be corrected today and related fees will be waved."

Company officials released a statement just before 10 a.m. that said the transactions were limited to the weekend and Monday.

"Huntington is working to resolve debit and ATM card transactions that double-posted to customer accounts Tuesday," the statement reads. "These transactions were limited to the weekend and Monday. We are proactively reaching out to our customers to let them know we are aware of and addressing the issue. We are working to correct impacted customer balances today and will waive any related fees."

The double postings were corrected for some customers later Wednesday morning.

Customers like Christine Jeannet began frantically trying to call the bank early Wednesday after her fiance, who also is a Huntington customer, received an automatic text alert that his account was overdrawn.

He immediately warned her to check her account. She said she noticed double charges on her account totaling $450 by 7 a.m.

“So everybody who has a Huntington checking account is probably freaking out," said Jeannet, 28 of Covedale. "I just think it’s ridiculous, really. Aren’t banks supposed to be a trusted place to put your money?

"It doesn’t make you feel really safe. It makes you want to pull all your money out and keep it in a safe yourself. I am getting married in 17 days and I transferred some money out of my savings into my checking to pay for my wedding costs and I’m about $450 out right now."

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