Consumer Reports 2015 Naughty & Nice List - Cincinnati News, FOX19-WXIX TV

Consumer Reports 2015 Naughty & Nice List

Consumer Reports has released its sixth annual "Naughty & Nice List" of not-so-friendly and consumer-friendly policies by well-known businesses.

The list, which includes automakers, banks, retailers and restaurants, is timed to coincide with Black Friday and the upcoming holiday season.

The Naughty:

  • Allegiant Air: The Las Vegas-based discount carrier that advertises “low-low fares" tops the Naughty list after the report found fees including (per one-way segment) a 3.2 percent processing fee ($8 max) for purchasing your ticket with a credit card; a $13 “Electronic Carrier Usage Charge” tacked onto each ticket bought outside of an airport ticket office; an additional $14.99 fee for tickets booked through the airline’s call center and up to $80 for a seat assignment.
  • Costco: The warehouse club is facing a jury trial for trademark infringement for selling “counterfeit” Tiffany diamond engagement rings.
  • Volkswagen: The German automaker is accused of circumventing the emissions control system in more than half a million diesel vehicles sold in the United States. 

The Nice: 

  • Dish Network: The report notes the pay-television service unveiled a helpful online appointment tool called My Tech that allows customers to receive personalized information about their service appointment including the name and a photo of the technician, and his or her proximity to your home. 
  • Jet Blue: The carrier’s Fly-Fi service offers free broadband in the sky, available on most aircraft, that allows travelers to browse the Internet, surf websites, stream video, and scan social media.
  • Procter & Gamble: The makers of Tide, Gain and Ariel pods are co-leading a voluntary industry standards-setting committee putting new safeguards in place to try to reduce children being injured or sickened after ingesting or coming into contact with tasty-looking detergent packets or pods.

See the complete list here.

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