Report an Outage: 513-651-4182
Report a Gas Problem: 513-651-4466
Report a Downed Power Line or Safety Hazard - If you see downed power lines or another electrical danger, call for help immediately at 1-800-543-5599 (toll free) or 513-651-4182 (local). Keep others away until help arrives. The first rule of safety is do not touch a power line or anything touching a power line, such as tree limbs, tools and toys. Even power lines that have fallen may be dangerous and should not be moved or disturbed.
Main Line: 1-800-372-7612
Adults 60 and older who need assistance.
Council on Aging 513-721-1025 (various programs for the elderly) Saturday 8-5pm and Sunday 9-3pm
Any senior or caregiver may call for help and information. Services especially for homebound and disabled seniors. Services available in Butler, Clermont, Clinton, Hamilton and Warren counties. Home-delivered meals may be available for seniors without food.
Most refrigerated and frozen foods need to be thrown away. Questions should go to the Food Safety Hotline: 513-946-7949
Freestore Foodbank: M-F 8-3pm
Free food and water
112 W. Liberty St.
Cincinnati, OH 45202
Harrison Community Center (Red Cross heater meals) 8:30am - 5pm Friday
300 George St.
Health Department phone numbers:
Cincinnati Health Department 513-357-7200
Hamilton County Public Health 513-946-7832
Norwood Health Department 513-458-4600
Sharonville Health Department 513-563-1722
Springdale Health Department 513-346-5725
Northern Kentucky Health Department 859-341-4264
It is recommended that insulin be stored in a refrigerator at approximately 35 - 46 degrees F. Unopened and stored in this manner, these products maintain potency until the expiration date on the package. All of the available insulin products may be left unrefrigerated (between 59 to 86 degrees for up to 28 days and still maintain potency. Additional questions should be directed to Poison Control: 1-800-222-1222
Home Repairs/Low-Income Help:
People Working Cooperatively offers critical home repairs for low-income homeowners. Services are available in Hamilton, Butler, Warren and Clermont counties in Ohio. Availability of services vary by county. Must meet income guidelines. Emergency services for storm related damage include electrical and roofing repairs. Other services may be available in your area, please call (513) 351-7921 or 1-800-392-7921.
Community Action Agency is assisting low-income homeowners with critical home repairs for those who live inside Hamilton County can call 569-1840.
Insurance Claims and Food
Contact their home insurance providers. Claims are based on coverage and company.
- Mental Health Access Point: 513-558-8888
- Mental health Assoc. SW Ohio: 513-721-2910 ext. 12
- North Key Community Care (Northern Kentucky residents)
- 859-331-3292 (24 hour crisis assessment and phone consultation)
Special Medical Needs
Red Cross 579-3000
Updated road closures can be found at http://www.hamilton-co.org
Tips on what to do when the power goes out from Duke:
Protect Your Appliances
Turn off lights and as many appliances and electronics as possible - including heating or air conditioning systems. You will help prevent circuit overload situations when your power is restored. You will also reduce the potential for damage to sensitive equipment such as computers, microwave ovens, televisions and recording devices.
Prepare an Emergency/Outage Kit
To help you prepare in case you face a power outage, we suggest you assemble an emergency kit. Consider including the items below.
Severe Weather and Outages
Severe weather can strike quickly, creating a variety of dangerous situations.
Review our storm tips to find out what you should do before, during and after severe weather strikes.