CINCINNATI (FOX19) - The number of fraudulent claims filed with the Ohio unemployment office has dropped dramatically.
“We have new tools to enhance fraud detection,” Interim Ohio Department of Job and Family Services Director Matt Damshroder said.
FOX19 NOW Investigates revealed that there were roughly 44,000 fraudulent claims filed to the traditional unemployment program the week of February 11. The week of March 25 the number dropped to 7,900 fraudulent claims filed. Last week, that number dropped to 950 fraudulent claims filed.
Damshroder believes tapping the minds of private sector leaders has made a big difference in safeguarding the system, “...enhanced identity verification requirements. and new IT measures such as Experian, and Lexis Nexis technology to verify the identity of unemployment applicants,” Damshroder said.
Less fraud means less time agents need to dedicate to untangling those claims and that has led to improved wait times when people call the unemployment office.
Interim director Damschroder says the average wait time on the phone is now less than 10 minutes.
See a spelling or grammar error in our story? Click here to report it. Please include title of story.