Cincinnati Children’s temporarily closing Mason Urgent Care

MASON, Ohio (WXIX) - Cincinnati Children’s will be temporarily closing its Mason Urgent Care location beginning Tuesday, September 5, according to a statement from the hospital.

“Due to provider shortages in emergency medicine, at this time we are redeploying our team members to our emergency departments, where they are needed to care for our most critically ill patients,” the statement says.

Cincinnati Children’s has two emergency departments - one in Liberty Township and one in Corryville.

Amanda Stickrod says her daughter got hurt at the fireworks show on Monday and after their trip to the emergency room, she is not surprised Children’s is trying to move more people in to help.

“I took her to Children’s and we signed in between 10:30 - 11ish, something like that, and we didn’t get seen until [...] 2 a.m. The staff was great but the wait was awful,” she said.

Stickrod says they did not get home until 6 a.m. She noted the ER does prioritize the most serious cases and the staff looked like they could use some help.

Officials with Cincinnati Children’s say patients and their families may visit the Liberty, Burnet, Anderson, and Green Township urgent cares while the Mason location is closed.

“Right now, I think it’s a great idea [to close] because they need the help where they’re the busiest, which I feel is the main campus and the liberty campus. But I do feel bad for the people who use it and go to Mason,” explained Stickrod.

A tweet from the hospital says lab and radiology services at the Mason Urgent Care location will remain open with adjusted walk-in hours.

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