Customer Service Problems

  Kentucky auditor blasts state leadership for some unemployment problems

FOX19 NOW Investigates revealed that as of the first week of February, there were more than 400,000 unread emails that were sent to the unemployment office.

  Call wait times drop, thousands of unemployment claims from March still not processed

  Unemployment snag sends Cincy man on 5-week search for solution — without success

  Ohio jobless claims hit all-time record of nearly 500K

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