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Customer Service Problems
Customer Service Problems
Kentucky auditor blasts state leadership for some unemployment problems
FOX19 NOW Investigates revealed that as of the first week of February, there were more than 400,000 unread emails that were sent to the unemployment office.
By
Jason Scott and
Chris Riva
6 months, still no unemployment benefits for Tri-State woman
By
Jason Scott
Tri-State woman ordered to pay back thousands in unemployment benefits
By
Ken Brown
Call wait times drop, thousands of unemployment claims from March still not processed
The average time people are waiting on the phone to reach a call center worker is 24 minutes. On May 28th, it was 48 minutes.
By
Jason Scott and
Chris Riva
Published June 9, 2020 at 5:28 PM
Unemployment snag sends Cincy man on 5-week search for solution — without success
If there is an unemployment agent qualified to resolve Wilbur Bobo's issue, he hasn't found them.
By
Chris Riva
Published May 2, 2020 at 3:04 AM
Ohio jobless claims hit all-time record of nearly 500K
The number of initial jobless claims filed in Ohio over the last two weeks stands at 468,414.
By
FOX19 Digital Staff
Published April 2, 2020 at 9:46 AM
Customer Service Problems Video
Kentucky unemployment audit
KY audit finds thousands of unprocessed unemployment claims
Unemployment identity theft claims thousands of victims in Ohio, agency head says
Woman receives unemployment benefits six months after being laid off
Local woman trapped in unemployment maze since April
Issues with Kentucky's unemployment system revealed
Continued Coverage
MOST RECENT
Sheriff’s Office warns of ‘aggressive’ scam targeting seniors in Northern Kentucky
By
Courtney King
Mother says biracial daughter received death threats at Tri-State school
By
Brittany Harry
Judge: Boone County Schools must resume full in-person learning
By
Jennifer Edwards Baker and
Brian Planalp
Tri-State man accused of recording underage girl through peephole
By
FOX19 Digital Staff
Tri-State nurse previews possible rollout of Johnson & Johnson vaccine
By
Andrea Medina
Statewide mask mandate extended for 30 days by Gov. Beshear
By
Jared Goffinet